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Complaints Procedure


If at any time you are unhappy with our service to you, please contact your Financial Adviser giving details of your complaint. Alternatively, you may contact our Complaints Officer as follows:

Britannic House
5 Tamworth Road,
Long Eaton
Nottingham, NG10 1JE

Telphone: 0115 973 7314

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

For more information, please click here to view our Complaints Procedure.